Customer Service

The goal of the customer service is to provide customer’s convenience when doing business with PT. Citra Airindo Abadi. Our staff is responsible, understanding and professionally-trained. They love to know and listen to the customer needs while making sure that all available services are well organised to meet the requirements in a timely manner.

Delivery and Order Processing

Delivery and Order Processing is aimed at meeting customer’s requirements in terms of delivery time, accuracy and completeness. All process is well-documented to facilitate verifi cation and data accessibility so that we can inform our customers about the status and details of their orders. Our staff is very well trained, pro-active, caring and understand the needs of the customer.

Administration

The objective of our administration process is to optimize the customer convenience. All procedures are carefully documented for ease of verifi cation and data accessibility. Therefore, we are able to supply accurate information to our customer. Our professional staff are accustomed to deal with administrative work correctly.